Essay#2 Observation 
How to Observe: 
Increase your patience in order to slow down and watch; 
Pay close attention to your physical surroundings: who, what when, where & how; 
Be aware of people's reactions, emotions, & motivations; 
Ask questions that can be answered through observing; 
Be yourself; 
Observe with an optimistic curiosity; and 
Be ethical. 
Sample Observation Questions:
What is the mission of the organization (e.g. the agency's purpose)?